Delete your account

Last updated: 9 November 2026

This page explains how to delete your RebornVale account, made by Adrian Feito Blazquez trading as AFB Games, without opening the game.

How to ask

Write to shockp.developer@icloud.com with the subject "Delete my account" and tell us:

• your hero's name, or the names of your heroes;
• whether you sign in with Steam, Google or Apple.

Before deleting anything we check that the request comes from the account's owner, and we may reply to ask for details only the owner would know. We confirm by email once it is done.

What is deleted

Your account and everything on it: your heroes and their progress, items, materials, Rubies and Soul Shards, your market listings and what waits in your market box, your guild membership, your blocked players, and your place on the leaderboards and in events. Deleting cannot be undone.

A subscription or Moon Pass you hold ends in the game when your account is deleted. Only you can stop a store's billing, so cancel any subscription in Steam, Google Play or the App Store first.

What is kept, and for how long

• Your account leaves the game within 30 days of the request, and our backups within 30 days after that.
• Records of your purchases are kept as long as Spanish tax and commercial law requires, up to six years.
• Records of trades you made are kept until they are 90 days old, and chat reports involving you until 90 days after they were dealt with.

The privacy policy has the details.